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Morgan Stanley has been investing in artificial intelligence R&D and earlier this year launched a pilot program where some of its financial advisers are assisted by AI in everything from helping wealthy clients decide what to do with their money to suggesting what to write in emails to those clients.

Company researchers have also been thinking about using AI to make employees more productive, Pegah Ebrahimi, COO of Global Technology Banking at Morgan Stanley, said from stage at the AI Summit in San Francisco this week.

Ebrahimi shared some of the top challenges Morgan Stanley has been up against as it continues exploring various ways AI technologies can be applied to its business: